Frequently Asked Questions

We have compiled a list of frequently asked questions about our social media marketing services. Kindly take the time to go through them. However, if you don’t find answers to the specific concerns you have, don’t hesitate to contact us. We will gladly answer all your questions to your satisfaction.

  • What is social media marketing?

    Social media marketing is marketing your products or services through social media websites and platforms. It is a new modality of marketing growing so fast due to the increased growth of social media platforms.

  • Will I be getting real subscribers, followers, and likes?

    Yes. We deliver only real social signals. We know of other agencies using bots, but we consider this as black hat and unethical, and we will never risk your account in this manner. All our methods are white hat, done by real human beings from real IP addresses.

  • Can my social media account get banned when I use your services?

    No. This is because we use white hat methods, and we adhere to the terms and conditions for the various social media platforms we will be using. As such, there is no risk whatsoever in using our services.

  • Are social signals necessary?

    Yes. Success in social media comes when others can trust you. The primary metric of gauging this trust is the likes, shares, comments, followings, and other engagements usually done on those platforms. Those with lots of likes are perceived to be trustworthy, and as such, it will be easy for them to sell their products or services. Those with few signals are the unlucky lot! No one will trust. Therefore, you need the signals to build trust so that you can quickly sell your products or services.

  • What is your expected turnaround time?

    The time taken to deliver your order will depend on the nature and the size of the requested service. However, delivery usually begins within one hour after placing your order.

  • Do you offer instant deliveries?

    No. Instant delivery may trigger the platforms to suspect suspicious activities in your account, which could quickly get you banned.

  • Will you need my passwords?

    No. We don’t request any passwords for your accounts.

  • Do you have any restrictions on the countries from which orders can come from?

    No. Our services are available worldwide, and you are free to place your order from any country around the world. All you need is a connection to the internet and a means of payment, and you will be good to go.

  • Do you allow custom orders?

    Yes, we do. If you don’t find what suits your needs in the packages listed on the service page, don’t hesitate to contact us to tailor a package that will suit your specific needs.

  • How do I pay for your services?

    You can submit payment through PayPal or cards. Kindly check our payments page to see the various options we have. In case your preferred mode is not listed, kindly get in touch with us and we will work out a solution for you.

  • Do you offer a money-back guarantee?

    Yes. We have an iron-clad money-back guarantee where we refund all your money if we didn’t manage or couldn’t deliver the services you ordered.

  • Is your site safe for online payments?

    Yes, our website is safe for online payments. We have taken every conceivable measure to ensure that our clients can process payments without worrying about their safety. Besides, all the payment process on our website is by the leading payment processors in the world.

  • I can’t use PayPal from my country. How do I pay?

    If you can’t use PayPal, you can always use credit or debit cards. If you are still facing any challenges, contact us to see what best solution you can use to send payment.

  • After I make payments, when do I start to get the service?

    Once the payment is received, a confirmation will be sent immediately, after which we will begin to deliver your order. This should happen within hours after submitting payment. However, if you are, you don’t see anything happening after a few hours, don’t hesitate to get in touch with us.

  • I’m not too fond of your services. Can I get a refund?

    We will do our best to deliver the services you ordered. Refunds are only given when we fail to deliver the order. However, when the order is delivered as requested, no refunds will be given simply because you don’t like our services.

  • Will I lose followers or subscribers after the service is delivered?

    Losing followers or subscribers is something that happens even in the real world. You may lose some followers and subscribers after the service is provided. However, we may top up your account if you miss an unusual number. Kindly let us know if that happens.

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